Will the ‘Lasting Legacy’ of the COVID Sports Shutdown Be Athletes’ Embrace of their Platforms?

Every season the number is shrinking. We’re not far away from sports leagues where every athlete will have been born into a world in which Facebook, Twitter, smartphone cameras, and ubiquitous social media are the way of life.

But that moment can wait. Because this extended period of sheltering has accomplished as more than any generational shift ever could. Over this strange spring of 2020 just about every athlete experienced the epiphany — that fans still care, that they still have notoriety, and that their platform can still be powerful even when the games stop.

Maybe that connection is growing because the walls are being broken down and athletes are being seen at eye-level.

“This is the time where people feel like they’re just like these athletes, because they’re doing the at-home workouts, and they’re just like you having to wear a mask and not going to the gym, not traveling and not going and sitting courtside,” said Jacqueline Dahl  of 1UP Sports Marketing on a panel for the recent Leaders Week.
“So I truly think this is such an opportunity for athletes to engage with their audience because they feel just like them.”

It’s more than that, though. Many marvel at LeBron James not just for his prowess on the court, but also because he has seemed to understand the power of his platform and his brand from day one. As this public health crisis has ensued, many more athletes are realizing they too have a potentially powerful platform and that fans want to hear what they have to say. They always had a feeling they were influential, but now many are acting more like influencers.

“What’s been interesting with athletes is a lot of them are at home and they’re using Facebook and Instagram — they’re used to using these tools, but now they’re becoming power users, which has been amazing to see.,” said Kevin Cote, Facebook’s Director, Sports Partnerships on a panel at Leaders Week. “Leveraging our tools in new and creative ways, doing it themselves…seeing them use tools like Instagram Live to both entertain, but also to inform and support.”

Things really hit home when Dr. Anthony Fauci went on Instagram Live to discuss the coronavirus and the nation’s health and safety. His interviewer/host — not some national news anchor or reporter, but former NBA MVP and true national influencer Stephen Curry. Sure, not every athlete has the clout of Curry, but every one of them is an influencer of some degree and all it takes is to post a bit more personally, engage and interact, and those same athletes have their eyes opened what an enormous audience is there listening, watching, and talking on the other side. Cote took a visionary view, commenting on what this period could mean moving forward.

Coronavirus: Obama joins Stephen Curry's talk with Dr. Fauci - Los ...

“What athletes have especially shown is that they have these massive audiences, they can go directly to these people and connect in so many different ways,” he said.

“…In this moment athletes are stepping up in so many different ways, to identify themselves as they are human beings as well, there’s an ability to connect directly with their fans, directly with other public figures for good. And I think that’s going to be one of the lasting legacies of this time.”

Pro Athletes on Social Media: A Difficult Dichotomy - SMW Toronto 2019

How long would it have taken for so many of these athletes to get on TikTok, Twitch, and Instagram Live without this extended idle time at home? When would these same athletes have realized what they’d been sitting on all this time? When you combine the inherent clout of an athlete with the intent and mindset of an influencer, there is incredible power unleashed.

There are far more important concerns as we all hope this pandemic passes. But these strange circumstances have perhaps helped to usher in a new era for athletes on social media. And even things aren’t quite the same when sports start back up again en masse, the door has opened, athletes have seen the light, and for many things will never be the same again.

(PS: Learn more about Leaders Week)

.”

Do This to Get More Fans Posting and Creating More Content About the Team

family-phones-1280

We’ve never had more idle time. The quarantines and sheltering has caused social media usage and messaging to increase massively in the recent months amidst the pandemic. Meanwhile, sports teams, leagues, and media brands have exhibited incredible creativity, devising new ways to engage their fans and get them to interact with content and interact with each other. But while many users are eager — using platforms more than they ever have, maybe for the first time in ages, and trying new features and new apps — it’s important to not take for granted that all those fans know what to do with a Snap code or Instagram effect or find your Instagram Live. If we can make fans better at social media, if we can help them do more of what they want to do — create cool posts and messages, while being a fan of the team – we can unlock a ton of value. And unleash a ton of fangelists into the field.

That integral importance of social media in the absence of sports means that activating fans is key to keeping fans engaged during this tough time. So many of us are stuck at home and scrolling our feeds yearning for the sports and sports stories that keep us engaged with our favorite leagues, teams, and players 24/7/365. It’s why now is the time to empower and educate fans on how to use social media to keep the power of sports alive, even in their absence.

This is a call to treat educating and empowering fans on social media as an imperative. What does this mean?

Fans are still fans, but without games and storylines to argue about, it’s harder to activate one’s fandom. Furthermore, people in general, many confined to their homes, are desperate for human connection and for something to post about on social media or message their friends and family. How can sports teams and brands help this?

Become a resource for your fans when it comes to social media, become their coach and their enabler to manifest their fandom while giving them an ‘excuse’ to post or create something on social media! This can take several forms:

  • Think like a teacher. Teachers have resources, they have lesson plans, and they create assignments and projects. Think about the spectrum of social media users among your fans — there are some who may have never posted before, some that want to become more of a master, and some that want opportunities to showcase their skills. Create the 101 content for the relative newbies and show them (with videos, with screenshots, with articles) how to do things like:

    • Post an Instagram story and use your team’s stickers
    • Subscribe to your YouTube channel
    • Create a great TikTok
    • Use the filters and effects on Instagram, Facebook, and Snapchat
    • Find your team GIFs when posting to Twitter and even when texting or messaging privately in iMessage and WhatsApp
    • How to use hashtags and why
    • How to use lists (and even help them follow your players with a List on Twitter, for example)
  • As noted, teachers also assign projects to give students an opportunity to practice the knowledge they learn. Teams can do the same! As you teach your fans, give them opportunities to put those skills to use! Create contests or sweepstakes that involve using your IG filter or GIF sticker, or to participate in a TikTok challenge, to post a photo or video of an in-game experience, and much more!

 

  • Give fans an excuse to post. Fans are eager and anxious to share content, but they often need a reason to do so. Once you educate, then empower and mobilize them! Brainstorm clever and unique UGC contests — as simple as submitting a pic of them at a game and advancing to best use of your filter, making a meme, or using your stickers. Or try to find your star students and talented fans by having them submit an edit of a photo or recreate a photo, play or trick.

  • Empower fans to connect. One of the most important parts of sports is community and shared experience. Without the live experience of a game or watch party, fans can be anxious to recreate that feeling of connection. Teams can create ways to help fans connect with each other while we all wait for games to come back.

      • Find the niche communities within your fans (gamers, families, diehards, X’s and O’s nuts, super fans of ‘x’ player, trivia buffs, fans from ‘x’ country, fans that also play the sport, etc.)
      • Create opportunities for shared experiences. That could be ‘watch parties’ online with classic games, a gaming or trivia tournament, a fan pen pal program, or many more fun ideas. When fans can virtually communicate, congregate, or even digitally ‘high-five,’ some sense of that community is created that will keep fans together during this time.
      • Create conversation among fans. Think like a barbershop and bring up those fun debates that fans can go back and forth on, whether related to the team or the sport. It’s clear that nostalgia has value here, too.

  • Help fans become storytellers. Your fans are full of personality and incredible stories of their experiences with the team. Leverage and activate those stories! Ask fans for their memorable player encounters, their first memories of going to a game, about the relationships they formed over the years via their fandom, their crazy traditions and trinkets, and much more. Then, don’t just retweet them, but enhance and activate them.

In this uneasy, uncertain time in which fans have little to connect to and to stoke the fires of their fandom, it is so important to embrace social media more than ever. The ones that play offense and seek to put their fans into position to succeed will come out of this better than ever. It can start today. It has to.

A couple great examples here from from Bleacher Report

 

Episode 168 Snippets: Missy Perez on the Social Media Structure and Strategy for the Philadelphia Phillies

On episode 168 of the Digital and Social Media Sports Podcast, Neil chatted with Missy Perez, Coordinator – Interactive Media for the Philadelphia Phillies.

What follows are some snippets from the episode. Click Here to listen to the full episode or check it out and subscribe in iTunes or Stitcher.