The Answer to Why Sports? for Sponsors

Ever since there have been sports, there have been sports partnerships. The admission to sporting events held at the Roman Coliseum was typically free – often sponsored by Roman politicians looking to curry favor with the public.

The forms of entertainment and things that capture public attention has multiplied exponentially since the days of Ancient Rome, as have the ways for people – or, more commonly these days, businesses and brands – to activate a partnership. Yet, sports remains at the center of sponsorship. And sports teams and leagues now operate extensive ecosystems of partners that deliver tangible and intangible value for the businesses that pay millions for the right to co-mingle with a league, its teams, and its fans.

At the recent Leaders Week conference, Rahul Kadavakolu, Executive Director of international brand and prominent sports sponsor Rakuten, beautifully articulated three key factors behind why a brand like Rakuten chooses to invest as a partner in sports, all strengthened by the unique, powerful emotional ties that bind fans (consumers) to their favorite teams and athletes, and to the brands with whom they partner.

Brand Awareness

It has been well-documented that sports remains one of the best ways to reach masses of engaged, attentive eyeballs on a consistent basis. And that’s why you see brands – big and small – investing in sports to help get their name out there. YouTube TV plastered themselves all over the World Series and now finds themselves on the jerseys of Major League Soccer club LAFC, while everyone that follows hockey now knows PPG Paints thanks to them putting their name on the Pittsburgh Penguins’s home arena. And it’s why Elk Grove Village continues to sponsor the ‘Makers Wanted’ Bowl, and even why an international powerhouse brand like Rakuten, seeking more US awareness, finds themselves on the Golden State Warriors jerseys and spending money on a clever Super Bowl ad. Impressions and eyeballs may be softer metrics, when awareness is the KPI, the scale and engagement that sports offers is a helluva value prop for partners.

Brand Preference

In less crowded industries, the frequency of impressions and awareness detailed in the last point can drive business simply because, well, they may not know a ton of paint brands off their top of their head, but PPG Paints sticks with them. Then, in verticals where more options are more well-known, sports represents an avenue to drive consumer preference. This happens a number of ways we see every day in sports sponsorship – demonstrations, free sampling, first time trials or discounts, team-branded products, and players/teams using the product or service themselves. The emotions play a role, too, as many fans will opt for one brand over another simply because they do sponsor their favorite player or team. It’s why sponsors love NASCAR, in which 65% of fans surveyed were more likely to consider a product or service if they see it’s the “Official ‘x’ of NASCAR.” And perhaps all those fans of ‘Dub Nation’ will bookmark Rakuten on their browser or in their minds instead of opting for Amazon.

Brand Extension

This is a quickly emerging element of sports partnerships – as sponsors of the same team or league congregate together, learn from each other with how they’re activating their partnerships, and often find and activate upon synergies or co-branded activations. It’s why you’re starting to see more teams host sponsorship summits the last few years and multi-brand promotions like a sweepstakes that involve purchasing a Coca-Cola product at a Pilot Flying J or perhaps even a company like Rakuten offering a discount on a fan’s next purchase of a Nike product on their site (both of these are hypothetical examples). Brand extension means partners can be so much more than the sum of their parts when they work together to win over the fans’ hearts, minds….and wallets. And sports offers entry into a community of sponsors unlike any other avenue.

 

Many of us who have worked in sports business don’t know it without sponsorship comprising a key piece of the pie. RFP’s come in, deals are renewed or reworked over decades, and certain categories continue to spend a huge portion of their marketing budgets on sports partnerships. And it was illuminating to hear from one of the world’s biggest companies on what makes sports special for them. So, why sports? I encourage you to watch the full video snippet below and you’ll understand the answer to that question.

 

Want to learn more about the Leaders group? Check out their site

Finding the Storylines for Social Media Every NFL Season Regardless of Win-Loss Record

It’s always easier when the team is winning. The engagement rate goes up, the growth surges, and it seems like every post and piece of content performs.

But, as anyone that works in sports business knows, counting on a winning is not a strategy. Brandon Naidus knows this all too well. Naidus led social media for the Arizona Cardinals and Jacksonville Jaguars of the NFL, but ignominiously never experienced a season with a team better than .500. So, yeah, he knows a thing or two about social media strategy without the benefit of a winning team. It’s the challenging times, however, that reveal the roots of why fans care for the team, and how social strategy ultimately comes to down stories.

Naidus learned quickly as he got going in Jacksonville. The Jags weren’t winning a lot, but Naidus knew there were things happening on the field every game giving fans reason to cheer, and the team was in a good position to use social media to augment and frame the story they wanted to tell about a young, talented team on the rise.

“When you have those disappointing seasons, the focus then becomes what are your storylines?,” said Naidus, who noted the Jags had exciting players like wide receivers Allen Hurns and Allen Robinson to go with just-drafted 1st round quarterback Blake Bortles. “It was the story of telling the story of this young team…It was an exciting time in the sense that those guys were putting up big numbers.”

It was a much different story when Naidus got to Arizona – the Cardinals were perennial contenders and weren’t far removed from coming oh-so-close to winning a Super Bowl. They were poised, and picked by many, to make another deep playoff run the season Naidus arrived. But seasons don’t always go as predicted. Losses and injuries piled up, and Naidus and the social media team had to scramble a bit out of the pocket.

“So people were kind of (saying) their window is closed, so the optimism was definitely down,” he said as the team began to fall short of the preseason positive expectations. “It’s – ‘What are people talking about that we can talk about?’ 2016 it was [running back] David Johnson, 2017 it was [linebacker] Chandler Jones.

Most sports biz pros will agree that even the angriest, loudest fan base is better than a silent one. And Naidus noted that the fans were indeed vocal, but not all positive. So, he had to be savvy when activating storylines on social. You still work for the team and want to portray your players and team in the best light possible, because those are the players you work with every day on content, too.

“Obviously, there are other things they’re talking about that we’re not going to talk about” he explained. “…I always try to lean toward being as positive as possible, because you always have to have those relationships within the organization…”

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Every season will have its winning teams and its losing teams, its pleasant surprise teams and those that disappoint. The playing field is further affected by varying sizes, budget, and overall resources for social media teams. But most coaches will tell you that you have to worry about your own team first, to get the most out of your players, resources, and stories. And that’s how Naidus approached social media strategy with his clubs, executing a successful game plan that fit their teams, their goals, and their fans. It’s your team’s story to own, to tell, and to craft the best way you can.

“I think the best thing you can use analytics for is how to implement in your own strategy rather than comparing yourself to everybody else…” said Naidus. “I think every team has different objectives and different resources [which can skew comparing with other teams, even more so when team performance is accounted for].”

Every team enters the season with plans to go 16-0 and then make a run to the Super Bowl, right? But, for the love of David Tyree, no team has yet completed that goal. So the only thing we can count on is our ability to find and craft stories worth telling. That transcends wins and losses.

LISTEN TO MY FULL INTERVIEW WITH BRANDON NAIDUS

Episode 143 Snippets: How Brandon Naidus Built Social Strategy for the Jaguars and Cardinals

On episode 143 of the Digital and Social Media Sports Podcast, Neil chatted with Brandon Naidus, Digital Communications for the City of Orlando.

What follows are some snippets from the episode. Click Here to listen to the full episode or check it out and subscribe in iTunes or Stitcher.

Episode 143: Brandon Naidus Built Stories and Social Engagement with Two Pretty Different NFL Teams

Listen to episode 143 of the Digital and Social Media Sports podcast with Brandon Naidus, Digital Communications for The City of Orlando, previously social media for the Jacksonville Jaguars and Arizona Cardinals NFL clubs.

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93 minute duration. Show format contains separate parts. Subscribe to the podcast via iTunes or listen on Stitcher

Posted by Neil Horowitz Follow me on Twitter @njh287   Connect on LinkedIn

Five Finds: Marketing and Partnerships on Sports and Social, and Beyond

The best part of working in digital and social media is that we’re surrounded by examples every day. Examples of marketing, of sponsorship, of content, of ads, of engagement – every swipe and scroll is an opportunity to learn. I’m always trying to continue learning – it’s no secret these platforms are changing daily and new ones are popping up, too. The tactics, the metrics, the algorithms – you have to be a lifelong student. There’s also incredible talent and creativity all over, and it’s an excellent ‘free’ source from which to learn.

So, here are the latest Five Finds (examples of sponsored social media or marketing in sports and social/digital):

  1. Manchester City gave away a signed jersey via sweepstakes in its Instagram Story. The player whose jersey would be the prize was Vincent Kompany, whose thrilling goal was the game-winner. If you’re going to activate a sweepstakes, best to do so when more fans are paying attention and engaging, and IG Story views (in this case) will be above average. You may even throw money behind such a timely sweepstakes in the moment, to reach as many new fans as possible, too.Also, something that definitely stood out was the option to enter to win via Amazon. The Facebook and Google options are to be expected, but not often I encounter Amazon used for such a purpose – something to watch. I also imagine international clubs will other major platforms like QQ, WeChat, and WhatsApp, among others.
  2. Good stuff from the Boston Celtics, who have taken an asset they’re producing every game for social media – pregame entrances (aka in the NBA as the pregame fashion show) – and put a sponsor on them. Historic numbers and a proven commodity are attractive for partners looking for season-long awareness, and the JetBlue ‘runway’ tie-in (a la the fashion runway) works well here on Instagram (and IG Stories). Also always good to see digital and offline working together, as is the case here with on-site branding of the area players enter.
  3. Another example of a consistent, predictably performing digital asset – the starting lineup graphic for the San Francisco Giants, shown here on Twitter. While you can have some fun getting creative to showcase and activate a brand partner, when the one of the main KPI’s is awareness (as I’m guessing is the case here), this is perfect. If a dedicated fan sees that Biofreeze name/handle 75+ times during the season’s 162 games, chances are they’ll click to see what the heck it is eventually (I did! Their tagline is on the pic, too, so that gives some clues). Several teams brand their starting lineup like this.BioFreeze lineup
  4. I wanted to jump to another platform for this example – a final score post on Facebook by the Columbus Blue Jackets of the NHL. There’s plenty of room for novelty and creativity with partnership marketing on social, but there are also classics like the final score to activate. After a win, these posts will get some good engagement organically and it doesn’t hurt many fans are seeing ‘Pedialyte’ late at night maybe right before (or the day after) a night out. (Pedialyte has not so subtly embraced one of its uses as a hangover aid)Pedialyte
  5. Even though my timelines and digital diet is chock full of sports, I know how helpful it can be to learn from other brands and other peeps. This cool promotion was one I read about online and my interest piqued further when Ad Strategist Jack Appleby posted a video sampling (see below) – Chipotle took to TikTok. The app – known as Douyin in China and owned by Chinese company ByteDance, and formerly known as Musical.ly in the US – is rapidly growing and teams and brands are taking notice. One feature are the hashtag challenges, where users create content (in the form of short videos) in response to a challenge. So Chipotle created the ‘Lid Flip.’ (read more here) These challenges can be fun, quirky and awesome highlights set to music do well, fun stuff like players dancing and high-fiving, and also the well-produced, uber-creative stuff that we used to love on Vine seem to have a happy home on TikTok.TikTok-ChipotleLidFlip-Deliverables-050219-BANNER-4

 

Share your thoughts with me and I’m always happy to connect with and help folks in this space! Find me on Twitter and LinkedIn.

 

Episode 142 Snippets: How Donny White and Satisfi’s AI-Enabled Bots are Revolutionizing Fan Experience

On episode 142 of the Digital and Social Media Sports Podcast, Neil chatted with Donny White, Co-Founder and CEO, Satisfi Labs.

What follows are some snippets from the episode. Click Here to listen to the full episode or check it out and subscribe in iTunes or Stitcher.