The coolest part of the so-called reputation of Gen Z is that they don’t simply subscribe to the way things have always been. That it’s good to question ideas and strategies that many proclaimed as just the way things are done or as best practices. Don’t just think outside the box, build a new box. Heck, build a whole set of new boxes.
With that inspiration in mind, I want to enter 2021 questioning every status quo. If something has been deemed the best way to do something for going on decades, make it live up to that billing today. Because fans look different, technology changes, culture evolves, and traditions and best practices are replaced by new ones. That doesn’t happen without challenging the way things are, first, and then testing new hypotheses in search of the next paradigm-shifting idea.
Here are five areas in the sports and social media ecosystem that could be ripe for disruption. Not just evolution but revolution. These are my ideas and what immediately crossed my mind, what are yours?
Sports Broadcasts Haven’t Changed Much in Decades. Why?
Ever since our parents or even our grandparents first began watching live sports, the broadcast paradigm has not evolved all that much. Broadcasts started off with an announcer providing play-by-play. Then a color commentator was added to complement the play-by-play with color and analysis. Monday Night Football added a third in its early days, boldly trying to make their broadcast more entertaining to a wider national audience over the years. The camera views and sound have improved greatly, sideline reporters provide eyes and access behind-the-scenes. But as we enter 2021, outside of cooler cameras and clearer views, broadcasts are not all that different from 20, 30, or 40 years ago.
Megacasts have provided an interesting experiment here and there, and Amazon Prime Video’s alternate audio for NFL games is a peripheral trial with good intentions. But a couple of Snoop Dogg appearances started opening the eyes to more. His commentary of a NHL game last year went viral and in late 2020, his stint calling a couple boxing matches for Triller were the talk of the town.
There is a marriage to tradition because so much of the country rejects any aberration from what they’ve always known. But what could it mean to blow up this paradigm? To make a broadcast weigh more on the side of entertaining than informative? There are plenty of contractual and technological barriers that perhaps stand in the way of such innovation, but time is running out. Younger generations of sports fans eschew watching live sports in favor of highlights and other entertainment. This is not because of attention span deficits — many watch their favorite Twitch streamer for hours. There is no single right answer and I’m not here to provide my own. Just to make us think ‘what if?’ What if broadcasters are not talking at fans but with them, not diving into the details of a specific play call but more on jokes or storytelling, not cutting to a sideline reporter sidling near coaches but cutting to a reporter watching alongside a crazed and costumed fan? The paradigm can’t change until somebody changes it.
Sports Teams are So Much More Than Sports Teams
One of the neat initiatives from teams across sports during the COVID-caused pause was the production of fun and even educational activities for kids. Some teams also had their strength coaches lead workout and yoga sessions. Other had team dietitians and chefs talk about healthy eating and perform cooking demos. Even mascots found creative ways to entertain fans of all ages.
Sports organizations are good at a lot of things. Building and managing a team of elite athletes, sure, but also event management, video production, graphic design, preparing food, physical training and recovery, mental performance, and so much more. Without games to cover, live in-person events to produce and manage, and tickets to sell, organizations had all this capability and talent at disposal.
What can teams do with this expertise and ability, many of which more closely resemble agencies than sports teams? Could teams produce scripted content, extensive educational programs for kids, educational programs for adults (who want to learn Photoshop, After Effects, Premier, Social Media Strategy, marketing strategy, data analysis, and more), fitness classes, a cooking show rivaling anything seen on Food Network, etc. etc.? Some teams have even built their own branded gyms, could hotels and restaurants be next? There are many boxes to think outside of, more opportunities yet to be explored.
The Bachelorette as Competition for Sports
It doesn’t matter how exciting the game or collection of games are that are playing at any given time. If The Bachelor or The Bachelorette is on, it will find its way toward or at the top of the Twitter trends. Perhaps only the Super Bowl could make fans turn away or post about something else. Maybe. With live viewership and share of heart and mind more competitive than ever, what is there for sports to learn?
I do not watch either of the aforementioned matchmaking shows, but it’s impossible to escape between Twitter, fantasy leagues, and active online communities everywhere. There is more storytelling in sports than ever, but is it mostly the kind focused more on turning casual fans into avid fans? Nowadays, there is more data for the growing gambling fans (many hope!), more sources of deep insight into the strategy and analytics, and great info on the athleticism and real-time decision making. But what disruptive thinking can get fans emotionally invested into every player, each game feeling like a drama unfolding? What can attract not just casual fans, but people who aren’t fans at all (yet)?
Showcasing the drama of sports is not a new idea, NFL Films pioneered that long ago. But how can that elevation be brought into the everyday, and into the real-time experience? There are steps getting us there with each game, each season. Is there a revolution to come out of the evolution? I can’t dream it up today, but perhaps somebody will, if there is such an avant-garde movement to come.
What Happens When Highlights are a Dime a Dozen?
Back in my day…well, my day wasn’t all THAT long ago, the omnipresence of video on the Internet and on social media wasn’t a thing. Such proliferation hasn’t even been around ten years. It’s easy to take for granted that missing a big play in a game, or just about any play in a game, doesn’t matter these days because the video will be on Twitter, YouTube, Instagram, or elsewhere within minutes, if not seconds. But the more readily accessible all this video — and the more one’s timeline is everybody sharing the same clips — the more the currency of highlights gets diluted.
As the value of highlights diminishes by their widespread availability, what’s a team or account to do to add value? What does it look to like to upset the status quo of game highlights? There has been some evolution in the space, with some leagues dispatching correspondents into places bigger broadcast cameras can’t go, grabbing unique angles and access for fans on social. More advanced cameras, too, can give fans 360-degree looks at a play. There is room for even more innovation for the real-time phenomenon of highlights as it enters its second decade.
If the focus is less on providing a volume of highlights (or changing how that volume is shared), there exists more leeway and time to produce something different, something original that turns a highlight into something more. It could be adding in data about the action in the play (which some have done), enhancing the video with special effects, production elements, and music, making them interactive (whatever that may mean), providing them to creators or fans and letting them produce something cool in the moment, or any number of other ideas one can cook up. When scarcity starts to dry up as a value proposition, that’s the sign of an opportunity to innovate and to try to pivot to what’s next.
The Power of Player-Led Content
One of my favorite things to take off in recent years, and 2020 especially, is the passive camera opportunity for players, particularly in the NFL. You’ve no doubt seen the ‘Showtime Cam’ from games where players celebrate in front of the video screens in the end zone after touchdowns or turnovers, watching themselves ham it up for a national audience. A handful of NFL teams similarly set up cameras at training camps inviting players to participate with a prompt or just giving them the lens to do whatever they wanted. Athletes are more comfortable creating content and filming themselves than ever before (thanks in part to the prolonged sports pause and period of sheltering). And they appreciate the value of that content more than ever, too.
Something’s just different when players can perform and seek out attention on their terms. To make it onto the team’s or league’s platforms, when they don’t have to be reliant upon to a reporter or team associate coming up to them or get requested by a media member. Or have to awkwardly interact with and perform for the person behind the camera. The results have been content gold with more unfettered player personality and endearing fun. Players have their own accounts and their own autonomy to tell their story, sure, but they’re also gaining more agency over the content going on team and league platforms, too.
The best content teams can produce comes from the players themselves. The old paradigm of players as subjects only has been disrupted and will continue to evolve. They’re co-producers and directors now. They’re more authentic and more fun when they’re not performing for somebody but instead embracing ‘just do you’ (and maybe here’s an idea if you need one). I look forward to how this trend comes together, with players able to figuratively raise their hand more to be part of content and teams partnering with players on content instead of feeling like it’s a give and take relationship. The status quo with player relations has always been more rigid, but 2020 helped all sides realize that at the end of the day we’re all playing for the same team. We’re all coworkers looking out for the short-term and the long-term success of the organization. This box is bursting and it’s been a long time coming.
Ask Why and What If More Often
Not many will call 2020 a great year, but it sure was an important one. The status quo was questioned, demanded to pass muster or be struck down. Younger generations are leading a new awakening, just over 50 years after the late ’60s saw a similar movement. A difference now is that it’s not just about a young generation with new ideas, it’s the first that has grown up and come of age in a time when transformative change (led and accelerated by technology) seems to happen every year.
Give yourself permission to question longstanding practices. The status quo may pass snuff, that’s fine. But there will also emerge opportunities to create a whole new world.